Privacy Policy

Who We Are

Pond Doctor LLC ("we," "us," or "our") operates this website. This policy describes how we collect, use, and protect your information.

Information You Provide

When you submit our contact form or advanced contact form, we collect the information you enter, which may include your name, email address, phone number, property details, and message content. We use this information solely to respond to your inquiry and provide our services.

Information Collected Automatically

We use the following third-party analytics tools to understand how visitors use our site:

• Google Analytics — collects anonymized data about page views, traffic sources, device type, and general browsing behavior.
• Google Search Console — provides data on how our site appears in Google search results, including search queries, impressions, and clicks.
• Microsoft Clarity — records anonymized session replays and heatmaps to help us understand how visitors interact with our pages. Clarity does not collect personal information.

These tools may use cookies or similar technologies. You can manage or disable cookies through your browser settings at any time.

How We Use Your Information

• To respond to your inquiries and schedule services
• To improve our website and user experience
• To understand how visitors find and use our site

Information Sharing

We do not sell or rent your personal information. We may share data with the third-party analytics providers listed above, and with service providers who help us operate our business (e.g., email or scheduling tools). We may also disclose information if required by law.

Your Choices

• You can disable cookies in your browser to opt out of analytics tracking.
• You can request access to, correction of, or deletion of your personal information by contacting us.

Data Security

We take reasonable measures to protect your information, but no internet transmission is completely secure.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this policy, reach out: